THE AARIVA HELP CENTER
A little guidance.
A clearer next step.
From your first clinic to the next follow-up. Find practical answers for the work in front of you.
New to Aariva?
Set up your clinic, bring your team in, and prepare for your first visit.
Here as a patient?
Accept your invitation, book a visit, and find the records shared with you.
Getting started
Set up your clinic
From your first sign-in to a clinic ready for its first appointment.
Be the owner and the doctor
Manage the practice and see patients using one account.
Invite doctors and staff
Send email invitations and connect people to the right clinic role.
Understand access and privacy
Know who can do what and how records are shared.
Daily work
Book and manage appointments
Choose a clinician, find a time and keep the calendar up to date.
Check patients in and run the queue
Follow each visit from arrival to completion.
Register and find patients
Keep identity, history and contact details in one place.
Create invoices and print documents
Record charges, payments and refunds with a clear history.
Track follow-ups and outcomes
Keep the next step visible after a patient leaves.
Clinical work
Write notes and prescriptions
Document the visit, finalise the record and preserve corrections.
Review and share reports
Separate uploading, clinical review and patient release.
Clinic settings
Set doctors, hours and time away
Make the available appointment times match your practice.
Build a pre-visit questionnaire
Ask patients useful questions before their appointment.
Manage reminders and caregiver contacts
Record communication choices without confusing them with access.
Patient portal
Invite a patient to their portal
Give the patient access to their own visits and shared records.
Book or move a visit as a patient
Choose an available time and manage future appointments.
View your invoices and documents
Find shared reports, check balances and save an invoice.
Still need a hand?
Tell us which step you’re on. Please leave patient details out of your message.