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Invite doctors and staff

Send email invitations and connect people to the right clinic role.

Owners4 min readUpdated 8 September 2026

Invite a doctor while adding their profile

In Settings → Doctors & hours, choose Add doctor. Enter the clinician’s details, working hours and invitation email.

The email should be a Google account they can sign in with. When they accept, the account connects to the doctor profile you created. Leaving email blank creates the profile without sending an invitation.

Invite an existing colleague

Open Settings → Staff access and enter the email and role. For a clinician who already has a doctor profile, select that profile to avoid creating another.

Reception can manage front-desk work. Doctor provides clinical tools. Owner manages the clinic. Owner & doctor combines both responsibilities.

  1. Choose the recipient and the appropriate role.
  2. For a clinician, connect an existing unlinked profile if there is one.
  3. Select Send invitation and check the email result.
  4. The recipient opens the link, signs in with the invited address and accepts.

Track, resend or revoke

Pending invitations show whether an email was sent. Email sent means the provider accepted the message; it does not prove someone read it.

Use Resend invitation if needed. A replacement link makes the previous link unusable. Invitations expire after 14 days and can be accepted once. Revoke an unused invitation to withdraw it.

If the email fails, use the displayed link or retry after a minute. Check spam and the exact invited address before resending. Never share an invitation with someone other than its intended recipient.